Want to know more?
Get more information thanks to the various documents at your disposal:
Warning: borrowing money also costs money.
LOANS
Rondo, the line of credit linked to a specific debit card.
-
Always available
Use Rondo whenever you need to, according to your needs. For purchases, cash withdrawals, or transfers to your payment account. Want to book your holidays before your salary is paid? It’s up to you.
-
Repayments at your own pace
You repay each month at your own pace, with a minimum of 5.60% of the used amount or €25.
-
Interest only on what you use
You only pay interest on the amounts actually used. If you don't use your reserve, you don't pay interest.
-
A joker for more flexibility
You can also reuse the amounts already repaid. Plus, every semester, you can defer a monthly payment. A real joker for peace of mind!
-
Under your control
Via a specific platform, you can manage your expenses and repayments entirely online. You can also transfer money from Rondo to your payment account. You can also benefit from these practical services via Rondo Phone express at 02 508 44 40.
-
No justification but a zero-interest period
You can use Rondo as you see fit, without any justification. But be careful: repayments are limited in time. You must respect the legal zero-interest period, i.e. the date by which you must repay the total amount borrowed, regardless of the amount.
Not Satisfied?
For any complaints regarding our products and/or services, you can get in touch with your usual point of contact, use our complaint form, or reach out to BNP Paribas Fortis, Complaints Management Service, Montagne du Parc 3, 1000 Brussels, tel. +32 2 228 72 18, or email gestiondesplaintes@bnpparibasfortis.com. Further details are available on www.bnpparibasfortis.be/complaint.
If you are not satisfied with the proposed solution or do not receive a response within the expected timeframe, you may file a complaint with Ombudsfin, the Mediation Service on Financial Matters, preferably online via their complaint form. If you encounter issues with the form, you can also submit your complaint by email (ombudsman@ombudsfin.be) or in writing (Ombudsfin, North Gate II, Boulevard Roi Albert II 8, box 2, 1000 Brussels). You may also lodge your complaint directly with this body.
Need Rondo ?
A Solution for Every Situation
-
Direct Reserve, the credit facility on your payment account
This cash reserve allows you to go overdrawn on your account. Use it where, when, and as you like.
-
Optiline, the credit line linked to your credit card
Thanks to this reserve, repay at your own pace the online or in-store purchases made with your credit card.
-
Personal loan (instalment loan)
With this personal loan, you have a budget of €1,250 to €50,000 for your projects. No need for an invoice or proof of purchase to make your personal project a reality.
-
A mortgage or an instalment loan for your home
Are you planning to buy or build? Do you want to modernise your home or carry out energy renovations? Our mortgage loans and instalment loans are designed for you.
Pay cash or borrow money?
You're preparing a major purchase but wondering whether to pay cash or borrow money? Compare and discover the best solution for you.
Budget management
Housing, car, food, leisure... You have questions about managing your budget?
Legal Information
Rondo and Optiline – Loan type: credit facility. The provisions relating to consumer credit of chapter 1 of title 4 of book VII of the Economic Law Code apply. Subject to acceptance of your application by Alpha Credit SA, lender, Montagne du Parc 8 Box 3, 1000 Brussels – VAT BE 0445.781.316 – RPM Brussels, a subsidiary of BNP Paribas Fortis SA. Tied agent: BNP Paribas Fortis SA, Montagne du Parc 3, 1000 Brussels – RPM Brussels – VAT BE 0403.199.702.
Direct Reserve – Loan type: credit facility. The provisions relating to consumer credit of chapter 1 of title 4 of book VII of the Economic Law Code apply. Subject to acceptance of your application. Lender: BNP Paribas Fortis SA, Montagne du Parc 3, 1000 Brussels – RPM Brussels – VAT BE 0403.199.702.
Personal Loan – loan type: instalment loan. The provisions relating to consumer credit of chapter 1 of title 4 of book VII of the Economic Law Code apply. Subject to acceptance of your application by Alpha Credit SA, lender, Montagne du Parc 8 Box 3, 1000 Brussels – RPM Brussels – VAT BE 0445.781.316. Tied agent: BNP Paribas Fortis SA, Montagne du Parc 3, 1000 Brussels – RPM Brussels – VAT BE 0403.199.702.
Share your Easy Banking Web screen
If you are currently in phone or chat contact with an Easy Banking advisor, you can start sharing your Easy Banking Web screen.