The Touring Go breakdown assistance insurance is a Belgian travel assistance insurance product offered by Touring and distributed by BNP Paribas Fortis. The insurance is a one-year contract that renews automatically for the same period, unless you cancel at least 3 months before the main expiry date.
For contracts taken out or renewed from October 1, 2024, you can cancel up to 2 months before the main expiry date. From the second year of insurance, you can cancel at any time. If you cancel, the contract will end 2 months after the registered letter, notification, or acknowledgement of receipt.
Touring: over 70 years of experience in breakdown assistance at your service
Discover all the benefits of the Touring Go breakdown assistance insurance for your car or motorbike, regardless of the driver.
Theft, vandalism, a flat tyre, lost keys, fuel breakdown or accident: Touring Go covers breakdowns in the broadest sense. Also applies to motorbikes, vans and motorhomes.
With Touring Go Belgium, the vehicle of your choice is covered throughout Belgium. Are you travelling abroad? Touring Go Abroad offers comprehensive coverage. Both formulas are cumulative.
If you opt for Touring Go Abroad, your vehicle is repatriated to your garage, and you receive compensation to continue your journey.
Our Touring patrolmen are available 24 hours a day, 7 days a week to assist you. In 80% of cases, they can repair your vehicle on the spot, getting you back on the road quickly. In other situations, they will arrange for your car to be towed to a safe location for further assistance.
The Touring Go Belgium contract can be combined with the replacement vehicle option for up to 5 days. With Touring Go Abroad, a replacement vehicle for up to 15 days is included.
breakdown
flat tyre
accident
theft, vandalism or attempted theft
also included in Touring Go Abroad: vehicle repatriation and storage costs, continuation of journey, replacement driver.
vehicle immobilisation in a garage or body shop
events occurring when the driver is not in a fit state to drive, is unable to perform the necessary manoeuvres or is under the influence of alcohol, narcotics or other substances (certified by a doctor or the police)
vehicle maintenance costs
material damage resulting from attempted theft or theft
breakdowns or towing due to overloading of the covered vehicle
fines of any kind
Please read the information document before subscribing to the insurance.
For any complaints regarding our products and/or services, you can get in touch with your usual point of contact, use our complaint form, or reach out to BNP Paribas Fortis, Complaints Management Service, Montagne du Parc 3, 1000 Brussels, tel. +32 2 228 72 18, or email gestiondesplaintes@bnpparibasfortis.com. Further details are available on www.bnpparibasfortis.be/complaint and via the AG Insurance website (www.aginsurance.be).
If you are not satisfied with the proposed solution or do not receive a response within the expected timeframe, you may file a complaint with the Ombudsman des Assurances (Insurance Ombudsman). This can be done online via their complaint form, by email (info@ombudsman-insurance.be) or in writing (Ombudsman des Assurances, Square de Meeûs 35, 1000 Brussels). You may also lodge your complaint directly with this body.
The personal data communicated by the policyholder are processed by AG Insurance SA as the data controller.
Touring SA and BNP Paribas Fortis SA, each in their own right, also process certain personal data as data controllers, when these data are processed for their own purposes as insurance intermediaries.
Do you already have breakdown assistance through your car insurer or garage? Check before submitting your application to avoid being doubly insured.
Perform a personalised simulation with the guarantees you want.
You receive a contract proposal and can immediately take out the insurance online.
You are immediately covered and can take to the road with peace of mind.
Thinking of taking out breakdown assistance insurance? Read the Information at the end of the page
Please read the information document before subscribing to the insurance.
Touring SA – Bd Roi Albert II 4 B12, 1000 Brussels - RPM Brussels - BCE 0403.471.401, is registered under this number with the FSMA, Rue du Congrès 12-14, 1000 Brussels, and acts as a tied agent, remunerated by commission, for AG Insurance SA. AG Insurance SA holds a participation of more than 10% in Touring SA.
AG Insurance (abbreviated as AG) SA - Bd É. Jacqmain 53, 1000 Brussels - www.aginsurance.be – e-mail: info@aginsurance.be – RPM Brussels TVA BE 0404.494.849 - Belgian insurance company approved under code 0079, under the control of the National Bank of Belgium, Bd de Berlaimont 14, 1000 Brussels.
Intermediary: BNP Paribas Fortis SA/NV, Montagne du Parc 3, 1000 Brussels - https://www.bnpparibasfortis.be -Brussels Register of companies, VAT BE0403.199.702, registered with the FSMA under this number, rue du Congrès 12-14, 1000 Brussels, and acting as a insurance agent.
